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Shipping and returns


Your order will not be dispatched as this is a collection/pick-up-only process.


You will be notified in due course (August 2023) of a date and provided with a collection time; to collect and try on your costume.

Please bring your confirmation email and I.D.
If someone is collecting on your behalf, we will require written confirmation sent to ahead of the collection time

Returns and Exchanges

As the costumes are made on an individual basis you can only cancel the order up to 14 days following your order or at the point of collection, if this is less than 14 days. Please inform the team via


Refunds will be issued based on the original form of payment. If you paid via bank transfer you need to give this information to when you initiate the return so that we can refund the money directly to your account.

Shipping and Returns: FAQ
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